2008–09 Technical Communication Competition Awards

The five Bay Area chapters of the Society for Technical Communication (STC) sponsor an annual technical communication competition. Winners in the Distinguished category and, at the judges’ discretion, some entries in the Excellence category go on to the Society-level competitions, where they compete with entries from around the world. This year we sent five entries to the Society-level competitions–two Distinguished entries and three Excellence entries, each marked by an asterisk (*).

Distinguished

The entry is clearly superior in all areas. It contains no major flaws, and few, if any, minor flaws. It applies the principles of technical communication in an outstanding way, particularly in the way it anticipates and fulfills the needs of its audience.

Apple TV Setup Guide

Apple, Inc

Vandalia Goode
Danny Wong
Sue Christensen

TechProse E-Learning for the University of Michigan School of Public Health

TechProse

Deborah Bonner
Jennifer Riebli
Gina Gotsill
Michigan Center for Public Health Preparedness


Excellence

The entry consistently meets high standards in all areas. It might contain a single major flaw or a few minor flaws. The entry clearly (if slightly imperfectly) demonstrates an exceptional understanding of technical communication principles.

Using Advent Portfolio Exchange Release 2.0 User Guide

Advent Software, Inc

Kira Petersons
Julie Novak-McSweeney
Kevin Stepelton
Dahlia Gallin-Ramirez
Coleen Dalton

Using Advent Portfolio Exchange Release 2.0 Help

Advent Software, Inc

Kira Petersons
Julie Novak-McSweeney
Kevin Stepelton
Dahlia Gallin-Ramirez
Coleen Dalton

MacBook Air User Guide

Apple, Inc

Ginny Gelczis
Garet Igarashi
Sue Christensen

Autodesk Impression Help System*

Autodesk, Inc

Linda Saldaña

Autodesk LocationLogic Tiled Mapping Engine Ajax Developer’s Guide

Autodesk, Inc

John Wilkinson

AutoCad 2009 Cue Cards

Autodesk, Inc

Lee Ambrosius
Dieter Schlaepfer
Elda Webb

Oracle Database Backup and Recovery User's Guide

Oracle Corporation

Lance Ashdown

Palm Treo Pro Smartphone Getting Started Guide

Palm, Inc

Joe Sadusky
Arthur Manzi
Caroline Bressler
Palm User Assistance and Localization Services Teams

Palm Treo Pro Smartphone Quick Tour*

Palm, Inc

Robert Laidlaw
Joe Sadusky
Caroline Bressler
Palm User Assistance and Localization Services Teams

Palm GPS Navigator Setup Poster*

Palm, Inc

Kwong Liew
Arthur Manzi
Cathi Skyles
Palm User Assistance and Localization Services Teams

Scheduling Automated Outlet Control Using FineSnmpSet with Sentry Switched Power Distribution Units

Server Technology, Inc

Keith Sheridan
Linda Kennedy


Merit

The entry consistently meets high standards in most areas. It might contain a small number of major or minor flaws but it still applies technical communication principles in a highly proficient manner.

iPhone Mobile User Guide

Apple, Inc

Stefan Smith
Garet Igarashi
Jill Hays

iPod touch User's Guide

Apple, Inc

Nathan Melsted
Garet Igarashi
Jill Hays

MobileMe Help

Apple, Inc

Stephanie Koester
Dana Beatty
Mei Wang
Ann Walker

iPhone and iPod touch Enterprise Deployment Guide

Apple, Inc

Gordon Meyer
Gary Miller
Danny Wong

Mac OS X Server: Extending Your Wiki Server for Version 10.5

Apple, Inc

Jeffrey Wong
Carol Gossard
Andrew Clayton

Aurora NC4000 1 Ghz Fiber-Deep Node Installation and Activation Guide

Aurora Networks

Vince Swanson
Ed Perry
Glenn Carley

Aurora Optical Field Passive Guide

Aurora Networks

Vince Swanson
Ed Perry
Glenn Carley

Aurora Opti-Trace OTS Shelf Management Software V6.07.02 Installation and User Guide

Aurora Networks

Elizabeth (Betty) Labine
Ed Perry
Janardhan Gottipati

Autodesk 3ds Max and 3ds Max Design Documentation Set 2009

Autodesk, Inc

David Duberman
Randy Clark
Jean-Marc Belloncik
Mark McGee
Amer Yassine

Alltel Workforce Locator User’s Guide

Autodesk, Inc

Marianne Schwerdtfeger

Chevron ITC Mobility Services Promotional Email and Poster

Chevron Corporation

Ashwini Tharval

Cisco IOS XR Interface and Hardware Component Configuration Guide

Cisco Systems

Richard Moore
Judy Billingsley
David Trousdale

Cisco IOS XR Session Border Controller Configuration Guide

Cisco Systems

Annabel Lee
Judy Billingsley
David Trousdale

Timeline of Influenza Pandemics & Research Milestones

Lawrence Livermore National Laboratory

Danielle Fetterman Smith

Guide to Cbean Configurations

Merced Systems

Victoria Igel

Oracle Database 2 Day DBA 11g Release 1

Oracle Corporation

Steve Fogel
Colin McGregor

Oracle Secure Backup Reference

Oracle Corporation

Lance Ashdown

Oracle Database Backup and Recovery Reference

Oracle Corporation

Lance Ashdown

Oracle Database 2 Day + Performance Training Guide

Oracle Corporation

Immanuel Chan
Lance Ashdown

User Guide for the Palm Treo Pro Smartphone

Palm, Inc

Joe Sadusky
Arthur Manzi
Caroline Bressler
Palm User Assistance and Localization Services Teams

Palm Treo Pro Smartphone Browser-Based User Guide

Palm, Inc

Joe Sadusky
Arthur Manzi
Caroline Bressler
Palm User Assistance and Localization Services Teams

Palm Centro Smartphone Quick Reference

Palm, Inc

Joanne Tenenbaum
Eva Morrison
Kristin Schwarz
Palm User Assistance and Localization Services Teams

Force.com Web Services API Developer's Guide

Salesforce.com, Inc

Mysti Berry
Michelle Jowitt
Salesforce.com Documentation Group

Creating On-Demand Applications: An Introduction to the Force.com Platform

Salesforce.com, Inc

Caroline Roth
Dave Carroll
Nick Tran
Andrea Leszek
Adam Gross

Salesforce Online Help

Salesforce.com, Inc

Andrea Leszek   Caroline Roth   Chris McGuire   Dean Atchison   Elizabeth Rice  
Garen Torikian   Gavin Austin   Leah Cutter   Mario Korf   Mark Leonard  
Michelle Jowitt   Mysti Berry   Phil Cho   Sarah Marovich  
Steven Anderson   Teresa Mulvihill-Talbot   Joanne Ward    

Switched Cabinet Distribution Unit (CDU) - Installation and Operations Manual

Server Technology, Inc

Keith Sheridan
Linda Kennedy

Mocana vs. Open Source

Write Quick, Inc

Monique Semp

Device Security with Mocana Embedded Certificate Management

Write Quick, Inc

Monique Semp

Judges

The following people evaluated the entries: Mysti Berry, Abby Breedt, Melody Brumis, Karen Byers, Ken Delpit, Patricia Egan, Tonie Flores, Lisa Fraser, Louise Galindo, Nathaniel Lim, Linda Mason, Michael Meyer, Joy Montgomery, Chris Muntzer, Frank Ripp, Monique Semp, Gail Hynes Shea, Marc Smircich, Vince Swanson, Anne Wilson, Steven Zegas

Volunteers

The following people volunteered in non-judging roles: Guy Haas, Judith Herr, Misty Herr, Joe Humbert, Patrick Lufkin, Richard Mateosian, Anne Wilson